Premium CX Education

Learn from the best in
Customer Experience.

A premium learning experience for CX professionals who want practical skills, real frameworks, and expert guidance.

12 Masterclasses

Expert Instructors

Learn at Your Pace

The 2026 CX Bootcamp

One holistic program. 12 masterclasses. Built for modern CX teams.

At launch, the Academy features a single, complete learning experience: the 2026 CX Bootcamp, co-produced by Mentors CX and Horatio.

With Expert CX Leaders

Who This Is For

Whether you manage a small team or global operations, this bootcamp gives you a clear, practical foundation.

CX Managers and Directors

Heads of Support & CX

Operations, QA, and WFM leaders

Founders and operators owning CX

CX professionals preparing for leadership roles

Masterclasses

Every masterclass is taught by CX leaders who have done the work — scaling teams, managing complexity, and delivering real results.

Build CX skills that actually matter.

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With Expert Instructors

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With Expert Instructors

5 episodes14 min